today the opening of our apparatus SGMI Symantec Gateway Security 5440 firewall I could not enter the usual username and password. Support Call to Symantec, which after several minutes of waiting I said the xml file with the association username / password had been corrupted and the only solution would be to restore a backup. The problem is that unfortunately the last backup was in my possession a month ago and then I lost all the rules and settings of the last month. Well, semi-pissed off, I reset the password from the panel of the device and as if by magic, after a reboot, I managed to enter the usual password above, with the greatest wonder of Symantec's technical! So much for security and technical support!
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